The company is mainly for the supply of products to enterprises. The Consumer Protection Act applies when the customer is a consumer under the Consumer Protection Law of the People’s Republic of China (Revised in 2013) (“Consumer Protection Law”). Notwithstanding the provisions of this condition, the company does not exclude, restrict or modify any liability that may not be excluded, restricted or modified in accordance with the relevant laws and regulations of the People’s Republic of China, including but not limited to the Product Quality Law and its amendments.
“Catalogue” means the directory containing the conditions, in any form, whether paper or electronic.
“The company” refers to Xin Yao (Shenzhen) Biotech Co., Ltd.
“Conditions” means the terms and conditions
“Contract” means any contract between the company and the customer regarding the sale and purchase of products;
“Customer” means a natural person, legal person or other organization whose orders for the purchased products have been accepted by the company;
“Product” means the products supplied by or to be supplied by the company to the customer.
“Value Added Tax” refers to the tax levied on products and services under the Provisional Regulations of the People’s Republic of China.
“Services” means any service provided by or to be provided by the company to the customer.
“Written form” includes electronic communication, such as fax, E-mail, etc.
Any legislation or regulation mentioned in this condition includes any reissue, amendment or alternative of such legislation or regulation.
All orders accepted by the company shall be subject to and applicable to these conditions. To the maximum extent permitted by law, this condition and any terms of the order accepted by the company constitute the entire agreement between the company and the customer regarding the purchasing of the products. Any change to this condition shall be void unless expressly authorized in written form by a director of the company.
The price of the product is calculated in RMB, excluding value added tax, other duties and taxes, and does not contain any relevant freight and handling charges which should be borne by the customer when shipped. The company has checked repeatedly to ensure that the prices of the products on the website are correct, but the prices are reference prices and do not represent the final transaction price.
The company reserves the right to change the price at any time without notice. The price charged will be the applicable price when accepting the order. For the product is per customer’s request for additional services or special services, the price shall be determined according to the company’s written quotation.
The company reserves the right to reject any company or individual orders or to accept only partial orders. There is no minimum order limit on this site, but please check with the customer service staff whether the platform can provide sufficient supply before submitting the order. Once the product order is submitted for payment and enter into the shipping process, the customer pays for the second delivery fee of the order if the customer incorrectly enters the shipping address in the order.
All products will be supplied to the customer according to the time agreed with the customer after the customer has completed the payment, which is regarded as the standard delivery time.
Except for reasons such as typhoon, earthquake and other force majeure cause the goods can not be delivered in time, other factors lead to product arrival delay, the platform must communicate and negotiate with the customer three working days in advance, otherwise the customer has the right to claim for the loss caused by the cargo delay
All products in this platform are not charged for freight by default. The postage of goods transported by special means of transportation is mainly based on the final interpretation of the platform operators.All products are invoiced according to the regular process. For invoice information, please refer to the invoice service guide at the bottom of the site. If the customer fails to submit the invoicing information on time after payment, which lead to the invoice can not be delivered on time, it should be borne by the client.
After delivery and fulfillment, the customer must inspect the delivered product or the service provided reasonably and promptly.Except as provided in Clause 14 and / or Clause 15, the company is not responsible for any defects, incomplete or undelivered products or any shortages in the weight or quantity of the products.However, it will not be subjected to this restriction If the customer notify the company in written form within 7 days after receipt of the product. The customer should take a photo before opening the package to prove the damage and notify the company immediately when they receive the product and find the package is damaged.
Each product of this site will be accompanied by the relevant spectrum data and COA report information. If the data report of any product is inconsistent with the actual situation, the customer has the right to request refund or exchange of the goods. The company will take all reasonable measures to ensure the legitimate rights and interests of the users.
The risk of product damage or loss will be transferred to the customer when the product is unloaded from the carrier of the company to the customer’s premises or when the product is received by the customer or his representative, whichever occurs first.Ownership of the product is not transferred to the customer until the company has fully received (in cash or cash convertible) the full amount payable by the client to the company in any of its accounts.
Return of Goods The products can not be returned except with the prior consent of our company, and the company will not refuse to agree or postpone consent without any reason under the relevant provisions of the laws and regulations of the People’s Republic of China.Before returning any product to the company for any reason, the customer must contact us to confirm the return information.All returned products are at customer’s own risk and expense and the product should not be damaged by the customer and have the original packaging.Customer is responsible for returning the products to the company and provide the delivery proof of such return as well as providing the corresponding invoice or “The Red Letter Special VAT Invoice Issued Notice” issued by the tax bureau where the customer located.
All products should be returned to “Xin Yao(Shenzhen) Biotech co., LTD.” Third Floor, No.27, Friendship Road, Wulian Community, Longcheng Street, Longgang District, Shenzhen City, Zip Code :518100.
All returns must clearly reference customer’s account number, order information.
The company may decide on its own to collect a 40 percent return fee (minimum charge of 100 RMB) for customers who return the goods for the reason of “don’t want” or “order error”.
In respect of the full amount payable by the customer, the company has a real right of pledge for all the products to be supplied to the customer or the work has been performed for the customer. The company will sell the products after 14 days’ prior written notice to the client, and the proceeds from the sale will be used to repay the amount due.
The company shall not be liable for any loss, damage, costs, claims or expense arising from failure to provide advice or information or to provide incorrect advice or information, whether or not due to the negligence of the company, its employees or agents.The company does not exclude or restrict its liability for such matters if it is illegitimate for the company to exclude or attempt to exclude its liability for a particular matter. These terms do not exclude or limit our liability for any death or personal injury caused by negligence or false statement.
The sales conditions are not applicable for the company to provide products to customers outside the People’s Republic of China. The customer shall be responsible for the cost, obtain any license and comply with the export regulations of the People’s Republic of China and the import or export management regulations of any product destination.
Certain goods imported from the United States are subject to specific restrictions. For goods manufactured in the United States, customer agree to comply with the relevant export laws, restrictions and rules of U.S. or foreign institutions or organs and may not import, export or transfer products for export to any countries that are prohibited by any U.S. or foreign law, or individuals or entities that are denied, embargoed or designated by the United States or those countries.Customer declare and guarantee that they have not been listed as rejected exporters list, rejected export entities list, the list of specially designated nationals or prohibited trading party list, and not been prohibited to purchase the products for other reasons by the laws of the People’s Republic of China, the United States or other countries.
The company reserves the right to refuse to supply to a particular customer or to a particular country, as well as require the customer to provide the details of the end use and the final destination of the product.
The company will not be responsible for any liability or expense (including costs) resulting from the wrong use of the product, even if the damage can be attributed to the defective product packaging and transportation.
If the company delays in performing or fails to perform any of its obligations under these conditions due to any reason beyond the reasonable control of the company (including but not limited to government behavior, war, fire, pandemic disease, explosions, floods, catastrophic climate, import and export control or embargo, labor dispute, product or workforce can not be supplied and so on, hereinafter referred to as “Force Majeure Event”), the company shall not take any form of responsibility or be regarded as a breach of contract in respect of such delayed performance or failure to perform.The company may choose to delay the performance of all or part of the contract, or cancel all or part of the contract.
All contracts shall be governed by the laws of the People’s Republic of China. Any dispute arising out of or in connection with these conditions or any contract shall be governed by the courts of the People’s Republic of China. The company reserves the right to access to the courts of competent jurisdiction. Both parties agree to be governed by the courts of the People’s Republic of China.
Any provision of this condition which is determined to be null and void, unenforceable or unreasonable by any competent authority, in whole or in part, shall, in the case of such invalid, revocable, unenforceable or unreasonable limitations, separate from other provisions, and the other provisions of the conditions and other parts of those provisions shall not be affected.